"My virtual desktop is slow." One of the most common and most difficult problems for EUC teams to troubleshoot.
Is the issue with the user's endpoint? Wi-Fi or network? Citrix, Azure Virtual Desktop, Omnissa Horizon or Amazon WorkSpaces? The virtual machine? An application? A backend service? Or the underlying cloud and infrastructure?
Knowing that a user is having a poor experience is only the starting point. IT teams also need to understand why.
In this session, see how eG Enterprise correlates what the user experiences with what is happening across every layer of the delivery stack.
Using real-world troubleshooting scenarios on a Citrix environment, we will show how IT teams can move quickly from a user complaint to the actual root cause, without having to jump between multiple monitoring tools and teams. The same approach applies to Azure Virtual Desktop, Omnissa Horizon and Amazon WorkSpaces.
By filling out your personal details and signing up, you agree to eG's privacy policy and to allow event hosts
(eG innovations) to follow up with you.
| In this webinar, you will learn how to: | ||
|
|
Measure the actual experience of VDI users, from logon time and application launch to session responsiveness. | |
|
|
Determine whether a slowdown originates from the endpoint, network, virtual desktop, application or underlying infrastructure. | |
|
|
Correlate user-experience degradation with infrastructure and application performance to find root cause faster, with fewer hand-offs between teams. | |
|
|
Detect emerging problems proactively, before they affect large numbers of users. | |
See how end-to-end visibility can help EUC teams answer the question that matters most when users complain:
"Where is the problem, and what do I need to fix?"


"My virtual desktop is slow."
It is one of the most common, and most difficult, problems for EUC teams to troubleshoot.
Is the issue with the user's endpoint? Wi-Fi or network? Citrix, Azure Virtual Desktop, Omnissa Horizon or Amazon WorkSpaces? The virtual machine? An application? A backend service? Or the underlying cloud and infrastructure?
Knowing that a user is having a poor experience is only the starting point. IT teams also need to understand why.
In this session, see how eG Enterprise correlates what the user experiences with what is happening across every layer of the delivery stack.
Using real-world troubleshooting scenarios on a Citrix environment, we will show how IT teams can move quickly from a user complaint to the actual root cause, without having to jump between multiple monitoring tools and teams. The same approach applies to Azure Virtual Desktop, Omnissa Horizon and Amazon WorkSpaces.
By filling out your personal details and signing up, you agree to eG's privacy policy and to allow event hosts
(eG innovations) to follow up with you.
| In this webinar, you will learn how to: | ||
|
|
Measure the actual experience of VDI users, from logon time and application launch to session responsiveness. | |
|
|
Determine whether a slowdown originates from the endpoint, network, virtual desktop, application or underlying infrastructure. | |
|
|
Correlate user-experience degradation with infrastructure and application performance to find root cause faster, with fewer hand-offs between teams. | |
|
|
Detect emerging problems proactively, before they affect large numbers of users. | |
See how end-to-end visibility can help EUC teams answer the question that matters most when users complain:
"Where is the problem, and what do I need to fix?"


"My virtual desktop is slow."
It is one of the most common, and most difficult, problems for EUC teams to troubleshoot.
Is the issue with the user's endpoint? Wi-Fi or network? Citrix, Azure Virtual Desktop, Omnissa Horizon or Amazon WorkSpaces? The virtual machine? An application? A backend service? Or the underlying cloud and infrastructure?
Knowing that a user is having a poor experience is only the starting point. IT teams also need to understand why.
In this session, see how eG Enterprise correlates what the user experiences with what is happening across every layer of the delivery stack.
Using real-world troubleshooting scenarios on a Citrix environment, we will show how IT teams can move quickly from a user complaint to the actual root cause, without having to jump between multiple monitoring tools and teams. The same approach applies to Azure Virtual Desktop, Omnissa Horizon and Amazon WorkSpaces.
By filling out your personal details and signing up, you agree to eG's privacy policy and to allow event hosts
(eG innovations) to follow up with you.
| In this webinar, you will learn how to: | ||
|
|
Measure the actual experience of VDI users, from logon time and application launch to session responsiveness. | |
|
|
Determine whether a slowdown originates from the endpoint, network, virtual desktop, application or underlying infrastructure. | |
|
|
Correlate user-experience degradation with infrastructure and application performance to find root cause faster, with fewer hand-offs between teams. | |
|
|
Detect emerging problems proactively, before they affect large numbers of users. | |
See how end-to-end visibility can help EUC teams answer the question that matters most when users complain:
"Where is the problem, and what do I need to fix?"


eG Innovations has spent 25 years working out why digital workspaces slow down. The answer is usually somewhere the workspace tools cannot see: a storage array under pressure, or an authentication path quietly adding seconds to every logon.
eG Enterprise monitors every tier from the user session down to storage, across AVD, Citrix, Omnissa Horizon, AWS WorkSpaces and 16+ workspace platforms, and correlates the signals automatically through a patented Root Cause Analysis engine. IT teams get a cause, not a queue of alerts to work through.
.Copyright © 2026 eG Innovations. All rights reserved.